Can I refund my in-game purchases of items or currency?

It’s extremely important to be very careful when making purchases in a game. These charges are not refundable. If you feel there is a discrepancy between the item you selected for purchase and the item you received, you can let the developers know. They will be happy to assist you with any issues with in game items. Just select the correct game from the Game Support menu and give them a detailed description of what happened.

Service

What is Nutaku? Is Nutaku a game developer? Do I have to pay to access games on Nutaku?
Online Games

Can I play against other people? What can I do about not receiving an in game item that I have purchased with Nutaku Gold? How do I contact a game developer? How do I check a reply from a game developer? How do I save my game data? How do I delete my game data? What if I find improper content? My game data is gone after I haven't logged in for a while. Why does my screen sometimes go black during in game cutscenes?
Downloadable Games

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Profile

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Functions

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Unity Web Player

What is Unity Web Player? How do I install Unity Web Player? I have a problem while installing Unity Web Player.
Miscellaneous

How do I contact Nutaku regarding problems with the site? Why did I get a warning email? What actions should I take if there is a conflict between users? Can I refund my in-game purchases of items or currency? Why can't I register a profile if I'm under 18? The website says my browser isn't supported. What browser should I use? How do I unsubscribe to the newsletter? How can I refer a friend for bonus gold? Is there a limit to how many friends I can sign up?
Membership Registration and Payment Method

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Login

I forgot my password. What if I forget both the email address and password linked to my Nutaku account? I lost/had stolen my device where I turned on auto-login.
Gold

What is gold? Where can I purchase gold? What payment methods are available to purchase gold? How can I check my gold balance? Does purchased gold have an expiration date? Can I return/get refunded for gold?

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常見問答集

Can I refund my in-game purchases of items or currency?