Frequently Asked Questions
Do I have to pay to access games on Nutaku?
You can play all Nutaku Online Games free of charge. You may also enhance your gaming experience by purchasing gold and spending it on in-game items.
For more on gold purchasing, see this.
- Service
- Online Games
- Can I play against other people?
- My gold was spent but I can't see the items.
- How do I contact a game developer?
- How do I check a reply from a game developer?
- How do I save my game data?
- How do I delete my game data?
- What if I find improper content?
- My game data is gone after I haven't logged in for a while.
- Why does my screen sometimes go black during in game cutscenes?
- Downloadable Games
- How do I buy a game on your site?
- How do I download a game that I’ve purchased?
- What operating system (e.g. Windows, Mac, Linux) is required to run my game?
- I noticed a bug or error in the game. Who should I report this to?
- Are the games I've purchased linked to my Nutaku account?
- What happens if I lose access to my Nutaku account?
- Do the games in Nutaku’s store feature Digital Rights Management (DRM)?
- Do I need to be logged into my Nutaku account to play one of my downloaded games?
- Can I download my games onto multiple devices/computers?
- Why do I have to buy the games with Nutaku gold?
- How do I install a game I’ve downloaded from the store?
- Profile
- Puzzle Mission
- Functions
- What is a message?
- How long are messages stored?
- How do I unsubscribe or change settings of notification emails?
- How do I search for a user?
- How do I follow another user?
- How do I change my avatar?
- How do I hide my profile information?
- How do I block other users from following me?
- How do I report a user for abusive or harassing behavior?
- Unity Web Player
- Miscellaneous
- How do I contact Nutaku regarding problems with the site?
- Why did I get a warning email?
- What actions should I take if there is a conflict between users?
- Can I refund my in-game purchases of items or currency?
- Why can't I register a profile if I'm under 18?
- The website says my browser isnt supported. What browser should I use?
- How do I unsubscribe to the newsletter?
- How can I refer a friend for bonus gold?
- Is there a limit to how many friends I can sign up?
- Membership Registration and Payment Method
- Login
- Gold
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