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- Gold Recharge SubscriptionWhat is the Gold Recharge Subscription program? What does “Beta” mean?What are the differences between the subscription plans?How can I pay for my subscription?When do I receive my monthly subscription Gold?When do I get billed for my subscription?What are all the benefits included with my subscription?Where can I see information about my subscription?Can I change my subscription plan?If I change subscriptions, when will I start receiving the benefits of my new one?Can I subscribe for more than a single plan?Do I need to stay subscribed for an amount of time?How do I cancel my subscription plan?How do I change my payment method?My subscription didn’t renew automatically! What should I do?What should I do if I have a technical problem with my subscription plan?I have been banned/suspended. What will happen to my subscription?Can I transfer my subscription gold or plan to another account?
- Online GamesCan I play against other people?What can I do about not receiving an in game item that I have purchased with Nutaku Gold?How do I contact a game developer?How do I check a reply from a game developer?How do I save my game data?How do I delete my game data?What if I find improper content?My game data is gone after I haven't logged in for a while.Why does my screen sometimes go black during in game cutscenes?
- Downloadable GamesHow do I buy a game on your site?How do I download a game that I’ve purchased?What operating system (e.g. Windows, Mac, Linux) is required to run my game?I noticed a bug or error in the game. Who should I report this to?Are the games I've purchased linked to my Nutaku account?What happens if I lose access to my Nutaku account?Do the games in Nutaku’s store feature Digital Rights Management (DRM)?Do I need to be logged into my Nutaku account to play one of my downloaded games?Can I download my games onto multiple devices/computers?Do I have to buy games with Nutaku Gold?How do I install a game I’ve downloaded from the store?
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- Unity Web Player
- MiscellaneousHow do I contact Nutaku regarding problems with the site?Why did I get a warning email?What actions should I take if there is a conflict between users?Can I refund my in-game purchases of items or currency?Why can't I register a profile if I'm under 18?The website says my browser isn't supported. What browser should I use?How do I unsubscribe to the newsletter?
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