Frequently Asked Questions

If I change subscriptions, when will I start receiving the benefits of my new one?

Any changes you make to your subscription will only take effect on your next scheduled Gold deposit/billing date. In other words, if you have recently changed your subscription plan, you will only receive the Gold values of your new subscription at that date. You can find your scheduled Gold deposit/billing date on the “My Current Subscription” section on the Subscription Page in your profile.

All other benefits are ongoing and shared between all plans, so you should continue to receive them as long as you stay subscribed on any plan.