よくある質問
How do I download a game that I’ve purchased?
Once you have successfully purchased a Downloadable Game you will be able to download it from the game’s page. It will be available to download from your Profile Page as well. Please note that there can be a processing delay after your purchase, before game becomes available to download. This delay us usually only a few minutes.
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Service
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Online GamesCan I play against other people? What can I do about not receiving an in game item that I have purchased with Nutaku Gold? How do I contact a game developer? How do I check a reply from a game developer? How do I save my game data? How do I delete my game data? What if I find improper content? My game data is gone after I haven't logged in for a while. Why does my screen sometimes go black during in game cutscenes?
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Downloadable GamesHow do I buy a game on your site? How do I download a game that I’ve purchased? What operating system (e.g. Windows, Mac, Linux) is required to run my game? I noticed a bug or error in the game. Who should I report this to? Are the games I've purchased linked to my Nutaku account? What happens if I lose access to my Nutaku account? Do the games in Nutaku’s store feature Digital Rights Management (DRM)? Do I need to be logged into my Nutaku account to play one of my downloaded games? Can I download my games onto multiple devices/computers? Do I have to buy games with Nutaku Gold? How do I install a game I’ve downloaded from the store?
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Profile
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FunctionsWhat is the “Message” icon on my profile tab for? How long are messages stored? How do I unsubscribe or change settings of notification emails? How do I change my avatar? How do I hide my profile information? How do I block other users from following me? How do I report a user for abusive or harassing behavior?
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Unity Web Player
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MiscellaneousHow do I contact Nutaku regarding problems with the site? Why did I get a warning email? What actions should I take if there is a conflict between users? Can I refund my in-game purchases of items or currency? Why can't I register a profile if I'm under 18? The website says my browser isn't supported. What browser should I use? How do I unsubscribe to the newsletter? How can I refer a friend for bonus gold? Is there a limit to how many friends I can sign up?
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Membership Registration and Payment Method
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Login
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Gold